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Elizabeth Phillips: Teachers Need to Be Supported

Elizabeth Phillips at P.S. 321.Ángel Franco/The New York TimesElizabeth Phillips at P.S. 321.
Question What makes a good principal?
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May 7, 2012, 11:32 a.m.

In Principal’s Office, a regular feature of SchoolBook, a city school principal is interviewed for insights into school management and the life of a school leader. What do you think makes a good principal? Join the conversation below.

Elizabeth Phillips has been principal of Public School 321 in Park Slope for 13 years, having started there as a teacher. Ms. Phillips has become one of the most outspoken critics among principals of how the city and the state are collecting data on student achievement and then using it to evaluate schools and teachers.

The release of the teacher data reports in February made her “absolutely sick,” she wrote. And most recently she wrote a widely disseminated letter to John B. King Jr., the state education commissioner, asking for a review of this year’s state English Language Arts exams, saying they included many more flaws than she had ever seen.

During a tour of her school, Ms. Phillips, 62, said that good teachers were the key to learning, and that her main job was to support her teachers. P.S. 321, with 1,407 children in prekindergarten through fifth grade, is a high-achieving school with an active core of parents. This interview was edited and condensed.

Q.

What impact do you think public criticism from principals and parents is going to have on future tests?

A.

I think it’s going to have an impact because it’s not a workable system. We are sworn to secrecy so we can’t reveal questions to the press, or the public or even to other colleagues. But kids don’t have those same limitations, and you have eighth graders blogging about it. With social media, I think you’re going to see more of this.

Honestly, in the 13 years I’ve been a principal, I’ve never seen such bad tests. Never. Not every part of them. There were parts that were fine, but enough of them that it truly is an outrage to think that a teacher’s job would depend on them.

Q.

You were also a critic of the city releasing the teacher data reports. Why?

A.

I went to see Chancellor Klein about this three years ago.
I said that there is absolutely no correlation in the T.D.R. scores and in what I know about the quality of teachers. It’s completely fluky. When everybody thinks a teacher is outstanding and they end up in fifth percentile, there is something very wrong.

Q.

What impact does this have in how teachers see their jobs?

A.

In all of the good schools I know of, and I’ve visited a lot of schools, collaboration is key. This system totally discourages collaboration. There’s a disincentive for working together under this system because of the value-added system. If your colleagues do well, it’s harder for you to do well.

Q.

Have you seen teachers not wanting to teach the grades where the kids are taking state exams?

A.

Yes. Under the contract, teachers get to state their preference for what grades they want. They get to list a first, second and third choice. In this school and several others I know of, the most experienced teachers who have always taught fourth and fifth grade are not putting that down on their preference sheet.

They’ll say: ‘I’m really sorry. I know that you need me in fifth grade. But I can’t do it. I don’t want to be publicly humiliated. I don’t want to lose my job. It’s too much pressure. I don’t want to compromise my curriculum because, am I going to do more prep work? Yes.’ I have three openings for my seven fifth-grade classes, and that’s because I’m keeping one teacher there who originally did not want to do it. It was very kind of her to stay.

This is a building with pretty high teacher morale in general. It’s lower than I’ve ever seen it.

Q.

How do you define a good teacher?

A.

I don’t know a single good principal who has trouble recognizing a good teacher. You do need a system where you can get rid of incompetent teachers, but it should also be one where you can improve teachers and also recognize quality teaching. If you have principals who have been teachers themselves who have spent time in the classroom, they know.

I’ll go into a first grade room. If I look in those book bins that those kids have on their table, I can see right away if the kids are well matched to their books by reading with three kids in the room. That’s without looking at the teacher. But it isn’t a uniform measure. That’s in first grade.

In fifth grade it’s going to be more about the quality of their talks about the books, more than what’s in their book bins.

Q.

It’s almost the end of the Bloomberg administration. How would you sum up what has taken place in New York City schools these last few years?

A.

I was much more positive four years ago. I think that they started off with some good ideas on principal empowerment, on schools having more autonomy for their budgets — these were all good things. Even though some people have mixed feelings about the network structures and moving away from districts, I think the idea that principals got to choose their networks and got to work with colleagues, for a lot of people that worked out really well.

But in the last few years, this new direction of blaming teachers for all the problems, of closing schools, have been so demoralizing to the system and it’s not effective. I think the progress reports have not been a positive. They’re not even a big deal now because we don’t even take them seriously, but they are a big deal if you get an F.

Q.

Do you think the administration has been supportive of principals and teachers?

A.

No. There’s a gotcha mentality. I don’t think that it necessarily started out that way. I know there’s a problem in this city and in the country with a lot of kids not getting a high-quality education. But I think that separating the school problems from all the other social problems in the country — you have poverty, you have homelessness, you have kids hungry — that’s going to have an impact on them. We can’t pretend it doesn’t.

I also think that having an administration run by people who aren’t teachers or were never teachers, is a problem.

I also think this administration believes in just shaking things up, that it’s good for people to feel disequilibrium. I think that was a very deliberate policy and I did discuss this with Joel Klein.

I think the teacher bashing has a huge impact on who’s going to go into or to stay in teaching.

Q.

You were in publishing for several years and then decided to become a teacher. Why did you want to become a principal?

A.

I love it. Even though there are times when it is overwhelming, I do feel like it plays on my strengths in some ways. I like variety, I love working with teachers. I love that I’m in a school where it’s inspiring to see the work that great teachers do and I love the challenge of trying to figure out how to make that work systemic within a school. It’s such a privilege.

I love being an instructional leader, and I feel like you really have to be a teacher to be a good principal. I always think of myself first as a teacher. That’s what I think is missing in the current leadership.

When you don’t have people who were teachers, you don’t understand what it’s like to be in a room with 25, 30 children who are coming in with all different things, with all different levels of development. How do you structure the classroom to meet everyone’s needs and make it fun but still make it rigorous.

Q.

What do you think teachers need from you as a principal?

A.

I think they need to be supported. Teachers are the key in any school. As a parent you know that. The principal makes a huge difference in how a school runs, but it is the daily experience in the classroom that provides a high-quality education. I feel like almost everything I do has to be geared to how I am supporting the teachers.

Q.

Do you plan on retiring anytime soon?

A.

I’m not ready. I still over all enjoy it. I’m in a very wonderful school. I’m very fortunate. I don’t have to deal with some things that some people do. But I feel like I have a commitment to be a voice for other people who don’t have the freedom to speak out. I can write a letter to John King and it’s not going to affect my tenure.

Q.

Do you mean because you’ve been around longer, or you’re well respected?

A.

I think it’s a combination. I’ve been around longer. I am backed by the parents here. I’m well respected in the system and I think that allows me to speak out. And I have a high-performing school. They can’t say, well, we’re going to close 321. It’s a high-performing, popular school with very active parents who are voters.

It’s very interesting how principals across the state are coming together lately. The silver lining in all this is learning from people who have a different perspective or a different experience and figuring out how we can all work together. That’s part of the reason I want to stay.

Maria Newman is the community editor for SchoolBook. Follow her on Twitter @newmaria.

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Vicki Zunitch October 7, 2011, 2:11 AM

A good principal educates children to become functioning citizens while paying enough tribute to the politicians' latest fad to keep her job. And she treats children as if they're human beings while she's at it Good job Maria Velez-Clarke.

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Vicki Zunitch November 5, 2011, 2:14 AM

Good principals are strong enough to take questions from parents in a public forum on a regular basis. Beware the principal who tells parents to meet with her individually in the office if you want to discuss any topic of significance beyond the weather.

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Stephanie Cassidy November 5, 2011, 11:28 AM

Transparency, leavened with a respect for privacy when the situation requires it, is important. It's also ok to say you don't have a definitive answer to a difficult question. Problem solving is a process for principals, too.

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Jeff Shermack September 27, 2011, 5:38 PM

....good students (by good student I don't necessarily mean academically good but socially good namely willing to become part of the school community and not emotionaly handicapped or stuff like that. But do you think for one second that the fact that results are much better on the Algebra regents at the Bronxs High School of Science are much better than say at Dewitt Clinton has one thing to do with the Principal or the teachers or other adultsd or everything to do with the kids that go to the two schools despite the fact they are located one block apart!

Yogi Berra was once asked what makes a good manager in baseball. He thought for a second and said, "Good ballplayers." What makes a good school? Good kids, period.

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Musa Shama October 13, 2011, 5:41 PM

Thank you Eric for such great advice and always being an insightful teacher. You have been a tremendous influence on my professional growth and learning.
I look forward to reading more of your columns.

All the best,

M. Ali Shama,
Principal
Francis Lewis High School
http://shama.flhs.us
twt. @alishama

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Rose Balan November 1, 2011, 6:22 PM

I think a critical component of effective leadership is the ability to "walk the talk". The term "transformational leader" may seem somewhat cliched, but I believe that is the sort of leader that is needed in schools of today. Effective leaders need to be able to inspire leadership in others. They need to be able to work collectively with all stakeholders, but be able to make the final decision when that is called for. Above all, the effective leader must be trustworthy. Tschannen-Moran (2004)claimed that trustworthy leadership is critical for school success. Without trust educational leaders need to devote too much time and energy in defending their actions; and that time and energy takes away from the productive work of schools. More than ever school leaders need to work with the school stakeholders for the betterment of their students.

Tschannen-Moran, M. (2004). Trust matters: Leadership for successful schools. San Francisco: Jossey-Bass.

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Stephanie Bennett November 3, 2011, 6:28 PM

PS 861 is a terrific school. What makes this terrific school? Its STAFF! I am jealous of my Children, and want to attend myself.

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Echo Sierra November 4, 2011, 4:33 PM

Fire half the vice-principals or assistant principals or any other hyphenated middle management types, then pricipals will be forced to delegate responsibilities to the rank and file. These vice/assistant types usually add equate to 2 or 3 teacher salaries, as well. If a person isn't directly adding to the value of classroom instruction they should be candidates for redundancy.

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Joanne Salch January 18, 2012, 7:39 PM

Where I teach, assistant principals are much more than "middle management" types. In fact, they are very strong instructional leaders who are closely connected to staff and students, providing staff development in their buildings. I'd say that adds significant value to classroom instruction.

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John Galvin November 4, 2011, 8:13 PM

I wonder if the wider community would agree that the DOE always values the shared leadership model you elegantly argue for. While you say that they shared leadership with people who reported to them, did they share leadership with people who did not agree with them. THe PEP is widely seen as a rubber stamp, many people feel that the school closing process lacks community engagement. Can you give us some examples of where our top leadership had their ideas changed from below by people who actively disagreed?

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Edward Mahala November 5, 2011, 12:54 PM

As an educator in N.Y.C. public schools for 25 years, I can say that this administration is the least tolerant of people who disagree with their model I have ever worked under.

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Vicki Zunitch November 5, 2011, 2:13 AM

Half right, Mr. Nadelstern. Good principals are held accountable (and for many things in addition to test results). Good principals are given standards to meet and rewarded or punished accordingly: Did you provide the mandated amount of gym and library for all students? Did you provide adequate recess, rest and lunch time for all students? These days, principals have learned that they can run amok and ride roughshod over children's developmental and emotional needs as long as everyone makes their test numbers.

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Venkataramanan Thiru November 5, 2011, 6:13 AM

The principals & teachers who show more concern & less of
of control and share make good principals & teachers,

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Stephanie Cassidy November 5, 2011, 11:27 AM

Transparency, leavened with a respect for privacy when the situation requires it, is important. It's also ok to say you don't have a definitive answer to a difficult question. Problem solving is a process for principals, too.

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Edward Mahala November 5, 2011, 12:50 PM

Highly effective principals were highly effective teachers. Under this Mayor far too many principals have never proven them selves in the classroom, thus they have very little empathy for the tremendous amount of expertise necessary to be an effective educator. Mayoral control of schools politicizes education. Injecting politics into something as important as molding the minds of our youth is a very dangerous thing. The one size fits all, business model of this Mayor has proven disasterous to the at risk students I work with. They are students who have shown us that they will not succeed under the traditional methods of education and discipline, yet I am reprimanded by administrators when I try to go against the model. This time next year everything may change with the election of a new Mayor, is that good?

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Janet Patti November 12, 2011, 9:42 PM

Eric, this is one of the best lists I have read about leadership. thank you. Hope you are emjoying your new career! Janet

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Mimi Shore November 14, 2011, 9:12 PM

This was a remarkably candid interview and this principal should be justly proud of the accomplishment of his school and of himself.

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Joe Sherman November 14, 2011, 10:39 PM

I'll answer the question with a question. What makes a good baseball manager? First and foremost -- good players, and then knowing how to support them so that they can achieve their maximum productivity.. The answer for principals is the same after you substitute the word "teachers" for "players". There is, of course much more to the job than that. The objectives of a school are far more complex than those of a baseball team. For me, arts education is the key. Show me a school in which a student can receive a high quality education in music, art, dance, and theater, and I'll show you a good school with a good principal.

Joe Sherman
Founding Principal
H.S. for Violin and Dance
Bronx, NY

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Nicodemus Ford December 12, 2011, 5:32 PM

A great principal is a strong leader and creates other strong leaders in his or her own school.

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Tisha Rinker December 13, 2011, 4:49 PM

How many students do you think you could accomodate and still achieve the level of success you do with students?

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Rania Chakhtoura December 14, 2011, 8:38 AM

Consistency,fairness,to care for his students!

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Mac McDonald January 3, 2012, 10:33 PM

Unique talents of a school leader include being able to understand and be responsive to community inside and outside of the school. Creating an environment inclusive of as many services as possible that will enhance lives of students and adults. This complex task is enveloped with creating a clear vision with attainable goals and expectations. Students must be given opportunities to have enriching aducational experiences. Principals should be accountable school progress and student performance while guiding teachers in exemplary pedagogy. Principals should make certain that parents are a vital part of the school community.

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Fabrizia Adang January 17, 2012, 11:36 PM

I am so incredibly happy to hear that P.S. 277 has been given this chance. Cheryl Tyler was the first principal that I worked for and has set the bar so high for my expectations of school leadership. She is one of the reasons that I am a teacher.

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Joe Yukish January 18, 2012, 4:04 PM

I hope readers notice the powerful, dedicated, problem-solving, and knowledgable thinking of Principal Tyler and the dedicated involvement of her team of teachers and supportive collaborators. I have spent my whole career (now retired) working with struggling students, and as of 2010, I was able to work with at PS 277 through my employment by the Teachers College Reading and Writing Project as Senior Reading Specialist.
I was shocked to hear that PS277 was given such a poor rating based on Standardized Test scores, because I saw this dedication and hard working team in place back then. Teachers were engaged in the staff development my colleagues. It was amazing to talk with teachers after a school day in the building, being told they already implemented new ideas gained and were thrilled with the response of their students. Principal Tyler was always there to support the needs of the school, yet finding time to participate in the staff development.

I am proud to read about how Principal Tyler and her staff have analyzed the excellent work they were already doing to grow new ideas about where to go next in providing the most for their children. The NYCBOE is to be commended on questioning the value of using Standardized Test scores as having "questionable value" in evaluating a school, its staff, and students, and their decision to give this school another chance before closing it.

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Sharae Walker January 18, 2012, 5:49 PM

A good principal provides a climate that encourages administration, teachers and students to succeed. They provide more than leadership to their staff but also trust, open conversation to explore ideas, and more importantly passion to help fuel the desire to thrive.
www.thepeoplewearebecoming.com

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Vasthi Acosta February 1, 2012, 3:39 PM

Show your support for Dr. Vasthi by liking her facebook page!

https://www.facebook.com/page...

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Jessica Choi February 27, 2012, 9:33 AM

Did you know that in Minnesota, the union and the department of education worked together with the VIVA Project to get teachers' input on an important policy decision? It was very successful. The teachers wrote a policy report that contained 10 recommendations on how principals should be evaluated and presented it to Governor Dayton. If you'd like to know what teachers in Minnesota believe makes a good principal, take a look at their report: http://vivateachers.org/2012/... I think you'll find that teachers have a lot of insightful recommendations.

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Kenneth Goldberg March 12, 2012, 3:32 PM

I've never believed it is an issue of good or bad teachers. Obviously, there will be differences in skill among any group of professionals. The issue is always the quality of the environment and the organization. A good principal can bring out the best in a teacher and that filters down to bringing out the best in the student. I've been an outspoken critic of homework policy, largely because it violates concepts of good organizational structures by placing too much authority into the hands of teachers, over the home. But in the same spirit, I'm critical of systems that try to micromanage the classroom with too many outside mandates, and the types of performance reviews which force people to watch their backs. The teacher needs to keep his or her eye on the student, not fend off criticism or get overly concerned about what happens in the home. And that gets supported best by having principals like the one featured here.

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Francesca Vitucci-Sorrenti May 7, 2012, 5:52 PM

I beg to differ! I have dealt with teachers who had mental instability, or not in touch with the times, teachers who had hate issues, or poor teaching skills, etc. the list is long. I have come across principals who supported some of these teachers out of friendship and not professionality, and what does a good principal do when they come "bad" teachers??

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Michael Haring March 12, 2012, 8:22 PM

A good principal facilitates a climate of positive collaboration between ALL the stake holders of in a school and the school community.

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Minguita Rodriguez April 10, 2012, 6:22 PM

Great principals believe that the problems of the school are their problems, and they never stop trying to solve them. If a student is having trouble learning, a successful principal knows it is her job to figure out why, and what it's causing the problem. Principals are responsible for taking corrective action when necessary. That's the bottom line!

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Francesca Vitucci-Sorrenti May 7, 2012, 5:40 PM

Of course good teachers need to be supported but there are many bad apples teaching our children too, I have come across more than a few in the years of bringing up my 3 children in NYC. I say weed out the bad and stand behind the good!!

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Alicia Kammerling May 8, 2012, 11:36 AM

Go Principal Phillips! and a thank you to Gary Proulx for his wonderful website and e-mails that share information about the classroom and school with the parents in his class.

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Kenneth Goldberg May 9, 2012, 11:53 AM

I think it is all about rational hierarchies. The problem with the current frenzy over testing and teacher evaluations is that it can’t work because it breeches the natural order of things. The writer here is right that good principals recognize good teachers and that the evaluation process must respect that hierarchical structure. My reasons for supporting teachers against this public movement to put them under the gun does not differ in any way from my commitment to protect families from excessive homework sent down by the school. It’s all about hierarchies: principals in charge of the school, teachers in charge of the class, and parents in charge of the home. www.thehomeworktrap.com.

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Rudy Kipper May 9, 2012, 5:22 PM

Although many of the answers are eloquent and on target, the most important attribute of a good principal is to put CHILDREN FIRST!

Virtually every decision should be based on "what is best for kids"?!

If this question is asked before every decision, the principal is well on their way to being superior.

After kids first, then the principal must support the staff. This doesn't mean to defend them when they make a mistake but to help all staff learn and grow.

Finally, they must be honest; to themselves, the parents, teachers and administration.

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Ann Yochum May 9, 2012, 11:50 PM

I really like what she (as a principal) writes about teachers needing support. This is so true. We teachers are often expected to wave our magic wand with a mixed ability classroom and get magical results with absolutely no support. The administration can't guarantee enough desks even. Parents are a strong influence in the students' motivation to learn.

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John Elfrank-Dana August 9, 2012, 2:54 PM

Humility, veracity and curiosity.
See: EgoNomics - I think the lessons apply to school leadership.
http://www.amazon.com/egonomi...

It's a far cry from the arrogant, dictatorial style that seems to be coming out of the Principals NYC "Leadership" Academy.

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Joel Moss August 14, 2012, 7:30 PM

A good principal is one who understands the problems the teacher faces in the classroom having taught for a number of years themselves.They work at helping their staff,always trying to find something to praise them about. They are fair and treat each member of their staff equally,not giving special privileges to some over others. They back their teachers up at all times and settle any problems in private,not in front of others. They are constantly aware of what is going on in their school,always walking into classrooms to support their teachers,not only to catch them doing something wrong.They make sure teachers who need mentoring receive it and make sure children who disrupt the learning process are handled immediately.They realize that education is much more then just test results and don't allow their schools to become test crazy.

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Michelle Reyes August 28, 2012, 1:11 AM

Congratulations to the entire environment of the school. Principal, administration, teachers and students. Overcoming the obstacles put in place by the current system and making positive changes in the life of the students. Increasing guidance counselors and social workers as well as giving students a role in developing policies that are geared to encourage positive behaviors and empower students.This will keep the school off the failing list. Parents also need to be part of the equation. Parents must be informed of the school's policies as well as being part of the planning of the school. Positive news.

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Heather Surizon August 31, 2012, 4:06 PM

Vicki Zunitch - Did you just skim through this article and then decide do state your noble opinion? It's not that Mr. Gorsky can't take questions from the public...that is not why he calls in meetings with parents....The initial meeting with parents and student is an interview to get into the school. Mr. Gorsky does not let just anybody into the school. He evaluates the student's behavior and discussion and see's if the student would be a fit when considering the student body, and curriculum. I know this because I am a Concord graduate. My initial interview gave me a 1st impression of the school and I was very impressed with Mr. Gorsky and his obvious compassion for the school. For the 2 years that I was in Concord High School, I had a great and supported faculty that was and is unlike any other high school. With only about 150 students, if one is cutting, it is very noticeable. Things like fighting are not tolerated. If there was ever a physical fight when I was there, I didn't hear about it. This is because if it happened, it was resolved so quickly that it couldn't be rumored. The faculty at Concord cares and pays close attention to their students. To sit here and judge such a great school who does wonders for their students, in such a negative way is just terrible. You should be ashamed of yourself Vicki Zunitch...Now go find a hobby.

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Paul Warren January 9, 2013, 7:56 PM

i like the idea of a principal having to still teach. When you look at college presidents most have had a long career as professors in various disciplines. I don't know why we shouldn't have the same expectations for our principals. I think one of the most important attributes a principal can have is finding and developing talented teachers. Here is a good article on developing some of that talent. What makes a good teacher

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Gretchen Mergenthaler February 5, 2013, 7:26 PM

I'd love to hear what parents of children at this school think. The parents at schools I know that have had principals from Leadership Academy had been extremely unhappy. They have felt that the principals did not understand what it took to be an educator. After all, shouldn't a principal be a Master Teacher above all? In both instances, the parents organized and got the principals replaced by leaders with real teaching experience.

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